I was appaoached by airtel autorised agent based in borivali. mumbai by ms rajani from 9867065256 explaining me about a Talkmore 199 plan from airtel with lots of features and payment of rs 800 preferably in cash to start my new number the very next day
she sent her executive mr pritam (9867050112) to sign the forms. when i declined the cash payment. he took two cheques for rs 299 each and insisted on balance of rs 200 in cash only, which i gave bcos of the small amount
Next day ms Anu called me from 9967965473 claimimg to be from airtel call centre, comfirming the reciept of my application and the Talkmore plan 199
After a week, i called up rajni, and she informrd me that since i had not paid the amount in cash, the sim card will take time to come
After 15 days a call came from priyanka 9867046863 that the plan offered to me was closed by the company 5 months ago and the authorised agents had given me wrong information. when i asked for my refund, she informed me that airtel is not responsible and i have to follow up with the agents.
ever since its been a nightmare!!!
rajni is always "absent"
pritam never comes on the line
Anu has seemingly left the job
their bosses number given to me Deepak 9987329084 and manoj 9867046884 are always switched off...
the airtel helpline 121 wont accept complaints and directed me to their gallery
the gallery cant do anything and directed me to their website
their website has no complaints section!!!
Its just 800 rupees...
but imagine how many people loose such 800 every day!!!
airtel appoints such fraudsters and there is no complaints procedure at all...
so guys beware!!!
vipul
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