I had conveyed to airtel to disconnect my connection mobile No.9818513424 on expiry of the scheme that i had opted for 2 years which expired on 25.06.2007. I intimated the notice on 21.06.2007 itself as advance notice. After that i also reminded them through their help line that the service was still not disconnected. After that i have not used the number as i was not interested to continue with any other scheme under airtel. Despite this after a period of 2 months they have billed me for Rs.1346 when i haven't even used the number for last 2 months. I also contacted the call center today but the call center executives who attended my calls, namely Deepika and Ramesh are not able to solve or help with the problem. Airtel may please sort out this problem for billing me for period for which i have not availed their services as i had already requested for discontinuation of the connection.
Ramesh Kumar
0 comments