Dt : 26.10.2010
Kindly note that Yesterday I recharge Plane of 273.00Rs., but we don't know how many have STD, Local, loop to Loop minutes free? as well as when I call to 800 (customer care no), every time they told me plz call me after some time due to technical problem, Ok I agree, But I can get the code of short cut key - *101# for loop to loop free minutes, So I can check my loop to loop free minutes, But *102# for free sms count, But When I dial that time Show to me that your free sms count is 0.0, How can this possible? Because as per scheme we have approx 200.sms free.
same thing happened about *103# for check to free local calls 0.00 & *104# for check to Std minutes these show to me 0.0. also.
after all I don't know If as per Tariff plan (273.00 Rs) I must get 450 local minutes, 200 loop to loop & 50 std minutes free. So I one more time call to costumer care no. they told me if you want every balance details of Free minutes, so you must call to us.
But I ask to them that if your service provider provide to us shortcut key *101# *102# *103#*104#, So why would to call you every time to check up free balance minutes, that is your end problem to not show me to free minutes on above mentioned numbers, so why would call to you every time? you solve your technical problem, not told to me call me every time to customer care.