Dear Sir,
Before few days I have purchased Loop mobile’s pre paid connection with mobile number 9821502918 (MGM) and after activation I have sent a sms from another loop number (9664382918) to 50505 (Tollfree number) with following details.
CUG 9821502918 universal number of 9821502918
This sms got delivered and I got confirmation message also mentioning within 24 hours services will activate.
As per Loop Mobiles MGM plan following facilities will provide by Loop Mobile for lifetime.
Tariff (Rs per min/sms) Calls & SMS within the CUG FREE
Other Loop Mobile calls 0.2
Other Local calls 0.5
All STD calls 0.5
SMS – Local 0.5 SMS
National 0.5 Roaming Tariff - Maharashtra & Goa (Rs per min ⁄ sms) Local Calls 0.5 All STD Calls 0.8 SMS 1 Incoming FREE Roaming Tariff - Rest Of India (Rs per min/sms) Local Calls 0.6 All STD Calls 0.8 SMS 1 Incoming 0.6 Reward Talk-time Benefits For Existing Loop Mobile Subscribers Extra Talk-time on event of New Sub doing Top Up (10% of TT value) 10% Extra Talk-time validity 60 days Benefit of EXTRA talk-time credit offer available for 1 year Extra Talk-time will get credited within 4 hours For New Subscribers Extra Talk-time on event of New Sub doing Top Up (15% of TT value) 15% Extra Talk-time validity 60 days Benefit of EXTRA talk-time credit offer available for 1 year Extra Talk-time will get credited within 4 hours.
Above mentioned Mobiles MGM plan details provided in following url http://www.loopmobile.in/prepaid/prepaid_mgm_plan.php
But for these two numbers no services has activated yet. I have contacted to customer care for this issue several times. But from loop customer care all the “executives are giving stupid suggestion like visit loop gallery, switch off and switch on the phone, select network manually, it is activating, just wait for 15 minutes etc”.
Hence kindly look towards the matter to solve the same.
Hope to hear.
Thanking you.
Yours faithfully,
Piku Adhikari.
Mobile: 9821502918
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