I have been requesting Loopmobile to allow me to port out my prepaid sim 9821536713 for the last 2 and half months but they have been coming out with some excuse or the other by not allowing me to portout. They claim that I had opted for some scheme which I did not as I just recharge my sim by paying cash. They have been charging me Loop to Loop service, every month for almost 3 years and I had gone to BPL galleries several times to get it discontinued it but they have still been deducting Rs.20 every month. On top of it, they have started deducting Rs.30/- every month for caller tune which they have put it without my concent. This have been going on for the last 6 months.
I am fed up with their service and my request for porting out has been rejected three times. I am having mental stress for this kind of treatment to senior citizen and I really wish to demand compensation.
I sincerely hope my complaint will be registered and due response will be given.
thanks & regards.
Sam Deboo
9821536713.
[email protected]
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