MotoRazerV8
Sim is locked though the IMEI is valid

Dear Airtel Team,

I have a Moto Razr V8 mobile phone. My handset has been deactivated by Airtel as Airtel is saying that my IMEI number is not valid and I have to get new IMEI by paying Rs 199. I think the data base of AIRTEL is not updated. I tried contacting the Mototrola helpline, they told my IMEI is valid but the service providers have blocked my sim. AIRTEL please look in to the matter and rectify your database. This is the second time after Nov30th. please do something ASAP.Please do service to your customers.

My PARTICULARS ARE

NAME: Sushma

Bangaore

PHONE No: 91 9611926262

IMEI numbers 357335010403342

Phone make: Moto Razr V8