REMINDER - 1
NO LINE MAN HAS VISITED and it has been noticed that complaint no has been shifted from 178 to 134 without any closure.
Its been observed MTNL Service Team is not at all bothered to care for user complaints.
days are passing but no technician is found to visit and resolve the issue.
Please Share escalation Matrix of your Department.
Regards,
J.L.Chopra
9873347314
On Sat, Mar 5 at 11:19 AM, wrote:
Sir your complaint no is 134 dt 5/3 and ypur complaint forwarded to area incharge
&-- Original Message &--
From: [email protected]
Date: Friday, March 4 4:16 pm
Subject: Re: Telephone 26233275 not working since 17 July
To: [email protected]
Cc: [email protected]
> please let me know by when will the problem resolve.
>
>
> Regards,
> J.L.Chopra
>
> On Sun, Feb 27 at 3:10 PM, wrote:
>
> > Sir your complaint no is 178
> >
> >
> > &-- Original Message &--
> > From: [email protected]
> > Date: Saturday, February 26 9:48 pm
> > Subject: Re: Telephone 26233275 not working since 17 July
> > To: [email protected], [email protected], [email protected]
> >
> > > PLEASE NOTE THAT I AM UNABLE TO LOG A COMPLAINT WITH MTNL as
> > > whenever i try
> > > to log a complaint call, the call automatically gets disconnected
> > > afterentering faulty telephone number.
> > >
> > >
> > >
> > > On Fri, Sep 10 at 10:36 AM, wrote:
> > >
> > > > Dear MTNL,
> > > >
> > > > My MTNL landline connection is not working since 17th July
> > > neither i
> > > > am able to use my internet.
> > > > Still i have been charged full bill amount for the month of July
> > > till
> > > > today the connection is not operational.
> > > > The complaint computer system is also not able to help me
> log a
> > > complaint> telephonically.
> > > >
> > > > please do the needful on an urgent basis..
> > > >
> > > > Tel No. 26233275
> > > > CA No. 2081233275
> > > >
> > > > Regards,
> > > > J.L.Chopra (Sr Citizen)
> > > > D-59, East of Kailash,
> > > > New Delhi 110065
> > > > 9873347314
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