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GPRS CHARGES

I AM YOUR CUSTOMER FOR MORE THAN 8 YEARS OF LATE I AM HAVING PROBLEMS LIKE VOICE BREAKING, CALL DROP WHILE IN COMMING CALLS, CALL DROP DURING OTHER TIMES TOO, BUT WHAT DISSAPPOINTED ME MOST IS THIS MONTHS BILL WHERE YOU HAVE CHARGED ME RS 334.20 IN GPRS WAP ALL, I AM USING A SONY ERRICSON C-903 AND I HAD DOWNLOADED SOME IMAGES, TUNES & THEMES WHICH SAYS ITS FREE YOU CAN SEND YOUR EXECUTIVE TO VERIFY THE SAME.OF LATE I AM SERIOUSLY THINKING OF CHANGING MY SERVICE PROVIDER BUT WITH RELUCTANCE I HOPE YOU UNDERSTAND AND DO THE NEEDFUL.