I usually receive a Customer care call every day. In that They promote their offers and caller tunes. And i lift their call and cut their calls within few seconds. If i not did like they will call another time in that day. So to escape from their harassment.
but one day i received a call about their caller tunes but i didn't cut the call up to 2 minutes. But the call is continuing and finally after few seconds i cut the call. But the within 5minutes duration. They cut Rs.35 from my balance and activated caller tune and send two messages for deducting the amount.
When i call the customer care somebody said you pressed the button that is why the caller tune is activated. But my phone is (NOKIA-C2-06) touch supportive and i know that i didn't press any button except call receiving and ending button.
Customer support executives are not giving good response. Another one said we don't handle such problems you can call another number.
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