I, S.Elangovan working in caterpillar, Thiruvallur. I purchased a Nokia mobile Model No. 5130 C IMIE No. 355246035699909 on 28.7.2009 for an amount of Rs. 6, 000/- in Sagar Sales Service, Perambur. From the date of purchase the mobile got hanged frequently and we consulted our nearby Nokia Care, Raksha Impex, Medavakkam Tank Road, Chennai. They serviced the mobile three to four times and once it was sent to Delhi for an service. But till now there is no efficient result or any improvement in the mobile. hence i am forced to the position to surrender the mobile to your concern if it is not replaced by your concern. i hereby inform you that i have to approach the District Consumer forum for non-replacement of the mobile and the mental agony suffered by me due to the frequent repair of mobile, the transportation cost and the court expenses incurred for the case if so. hence, i request you to replace and give me a new mobile instead of my mobile.
Thanking You,
yours Sincerely,
(S. Elangovan)
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