I have bought nokia 5130c.2 (IMEI no. 358293031816654, battery 0670400494455Q47404GM60900 from Monica Mobile shop, 59, Diamond Harbour Road, Thakurpukur, kolkata-700063 (mobile no.9331003462/9830303833) on 26/01.From 15/04 the ring tone including music system & incoming calls is graudually decreasing. As my warranty period is not over, I have taken the phone along with all documents to NOKIA Customer care, Satya Telecare, 229.C.R Avenue, Kolkata-700006. But they didnot assist in any ways and refused to do anything blaming my fault and charged Rs.600.00 for assistance.
As Nokia is a branded name and we deserve better service from them.
hope, you will do the needful so that we trust Nokia.
Thanking you,
yours faithfully. Pampa Halder
09831874535
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