BEFORE THE PRESIDENT, DISTT. CONSUMER DISPUTES REDRESSAL FORUM, SIRSA.
Suman Goyal Vs. M/s Ansh Infocom. & Others
AFFIDAVIT IN EVIDENCE OF COMPLAINT ON BEHALF OF OP No. 1
(M/s Ansh Infocom, Sirsa)
I, Anup Garg S/o Sh. Sham Sunder Garg, Prop. M/s Ansh Infocom, resident of Sirsa, District Sirsa, do solemly affirms and declare as under:
1. That the complainant purchased a mobile handset made NOKIA, Model 6265 CDMA bearing ESN No. 02613792961 for a sum of Rs. 15500.00 from me vide bill no. 1153 dated 23.11.2006 under one year manufacturer’s guarantee.
2. That the son of the complainant made a complaint to me regarding the defect in the handset. I advised him to contact OP No. 2 or 3 as OP No. 2 is appointed as NOKIA CARE at sirsa and is authorized to entertain the after sales complaint regarding the handsets sold by the dealers.
3. That after few days the son of the complainant again approached me and told me that OP No. 2 has refused to entertain the complaint regarding the defective handset.
4. That I thereafter suggested him to approach OP No. 3 who is importer of nokia mobile handsets in INDIA.
5. That I am not aware regarding the progress of after sales service provided by OP No. 2 and 3, it is corrected that the handset was sold to the complainant under company’s guarantee, if any service or replacement of the handset was required only OP No. 2 and 3 is liable to give after sales service or replacemt of the handset.
6. That the deponent is not indulged in unfair trade practice or deficient in service towards the complainant thus the deponent is not liable for any claims & compensations, if there is any deficiency provided after sales service only OP’s No. 2 to 4 are liable to pay claims and compensations to the complainant.
SIRSA / Dt. Deponent
Verification:
Verified that the contents of my above affidavit are true and correct to my knowledge and belief, no part of this is false and nothing has been concealed therein.
SIRSA / Dt. Deponent
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