Inconsumercomplaints.com » Telecommunications » Review / complaint: One97 - Money deducting from my prepaid mobile | News #462454

One97
Money deducting from my prepaid mobile

My phone number 9452852205 though had less balance for last few month but today July, 9 as i recharged by mobile Rs 30 was deducted from my account stating 'Your subscription for MISSU has been renewed. You have been charged Rs 30 for 30 days. To Un-Subscribe send UNSUB MISSU5 to 53030'. When i did this 2 rupee was deducted but i did not received any confirmation, so on browsing on net i found they have giving incorrect code for unsubscribing. I found it was UNSUB MISSU30, i again sms to 53030 and again 2 rupee was deducted. This is how i lost Rs 34.

Can any thing be done in this matter.


Company: One97

Country: India   State: Uttar Pradesh   City: Lucknow

Category: Telecommunications

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