I am using Airtel broadband service since a year. During this period, I never came across a situation when I found the internet service is good. Till date I never got bandwidth as per the broadband plan.
One of the worst thing in airtel broadband services is its customer care. I have never seen such an irresponsible department. Every time different version for the same problem is given. I remember recent incident, I came to know that I am paying money for a particular plan which I have never requested.
There is no way we can escalate these highly (unprofessional) mistakes to their seniors.
Airtel must take serious measure to improve the service if they want to retain valuable subscriber.
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