Sir,
karib 1.5 month pahle mere paas aircel ke marketing deppt. se 8802855053 no. par call aayi ki sir hum aapke no. par dialer tone ki facility de rahe hain, par isse jyada puchhne se pahle phone kat gaya 2-3 din ke baad mere IInd no. par same call aayi, tab maine unko beeth mein rok kar kaha ki mujhe ye facility ki jaroorat nahi hai aur jo aapne 2-3 days pahle 8802855053 par service di hai wo bhi nahi chahiye. usne kaha theek hai aur ph kat gaya tab 3-4 din ke baad mere pahle wale no. se apne aap balance katne laga phir customercare no. par baat kar ke maine unko bataya to un logo ne kaha ki aapki complained note kar li gayi hai jaldi hi aapka jo balance kata hai wo wapis ho jayega. lekin 7 days tak iska koi solution nahi hua aur phir se 8802855054 par wahi mkt. call aayi to maine usko kaafi daanta aur usko infuture aisa karne ko mana kiya. phir 3-4 dino ke baad customer care se call aaye ki aapka problem solve hua ya nahi maine kaha ki abhi nahi aur iske baavzood mere paise abhi bhi 10 - 5 rs karke kat rahe hain to unho ne kaha ki jaldi hi is ko solve kar denge. lekin iske baad bhi refund to nahi mila paise katne jaari hain . maine senior executive se bhi baat ki thi to unho ne bhi yahi kaha tha ki jald hi aapki problam solve ho jayegi. 2-3 din pahle phir mere no. se 10 rs kaate to maine phir iski complaint ki to unho ne kaha ki 24 hours mein problem solve ho jayegi tab maine unhe kaha ki agar 24 hours mein problem solve nahi hui to main consumer court mein complaint karoonga. tab unho ne kaha ki don"t worry aapka refund aapko 24 hours mein mil jayega . wahan se mujhe 16 april ki date di gayee thi par abhi tak iska koi solution nahi hua hai.
sir aapse request hai ki mere mobile no 8802855053 par is complained ko solve karwaye aur 1 baat jis service ke liye ye sab charge kaate gaye hain dialer tone ya caller tune wo service active hi nahi hai aap khud ye mobile no. milakar check kr sakte hai.
thank's
NAVNEET SINGH
MOBILE NO. 8802855053
RZF 328/ 311M, GALI NO. 7,
RAJNAGAR-II
PALAM COLONY, NEW DELHI-45
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