I have purchased aircel sim from dealer thakuya provision store paying cost of sim and first recharge of 123 rs on 24.11.2010.
Sim was activated on 28.11.2010 but after 2-3 days i recieved message regarding non reciept of documents from company,
I intimated the dealer twice by phone.
the sim was deactivated and the outgoing and incomming calls are barred by the company.
SINCE THE PURCHASE I HAVE SUBMITTED MY ID AND PHOTOGRAPHS THREE TIMES TO THE DEALER BUT THE SIM IS NOT YET ACTIVE FOR NON RECIEPT OF DOCUMENTS.
CUSTOMER CARE RESPONDS FOR NON RECIEPT OF DOCUMENTS AND SAYS ONCE THE DOCUMENTS ARE RECIEVED THE SIM WILL BE ACTIVATED FOR THAT CUSTOMER HAS TO GO TO DEALER AGAIN AND AGAIN TO LET HIM SEND THE DOCUMENTAS TO THE COMPANY, COMPANY HELD NO LIABILITY FOR HIS DEALER NETWORK.
DEALERS ARE FREE TO DO AS THEY LIKE COMAPNY IS NOT RESPONSIBLE FOR THE SAME.
CUSTOMER IS THE ONLY PERSON WHO IS LIABLE TO GET HIS SIM ACTIVATED AND HAS TO BE BEHIND THE DEALERS NOTWORK AS COMPANY IS ENJOYING THE REVENUES FROM TTHE CUSTOMERS AND HAS NO LIABILITY.
I SUGGEST ALL THE CITIZENS NOT TO GO WITH SUCH A FRAUD COMPANY WHERE THERE IS NO LIABILITY OF THEIR DEALERS NETWORK APPOINTED BY THEM.
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