Dear Sir,
1. I was an user of Airtel Mobile from more than last 12 Years and using a same postpaid number 9810211165, in airtel there is no tariff plan for paying 1 paisa per second for recieving incoming call in roaming, and i am mostly staying out of delhi for my business,
2. One day i recieved a call from AIRCEL executive and he will offer me that our company wikll give you incoming calls while roaming in 1 paisa per second, because of my business i advertised in newspapers and on internet and my no. is so common and i suppose to recieve at least 5 - 10 calls for taking loan, credit cards, trade mark registrations and lots more. However this offer impressed me and i port to Aircel.
3. When i recieve the first bill of Aircel all the commitment done by the executive of Aircel was proved wrong and even while roaming in Punjab (where already Aircel is running) my aircel mobile was catching network of vodaphone or idea asnd i had been charged with huge bills. when i send the request to port my no. to any other service provided so i came to know that i have to wait 90 days for that.
4. My Aircel mobile was not working from 17/5 morning. Today on 18th May morning 7:28 AM I called up customer care from my other Mobile no. I am told that the service was barred by AIRCEL due to exceed the credit limit and there is no intimation by AIRCEL. But the customer care executive said that we SMS you on 11th and 14th may.
5. I requested to the customer care executive to start my services I am an old customer of AIRTEL and my credit limit in AIRTEL is more than Rs16000, also I requested to increase my credit limit last month but Aircel is not going to do anything.
6. I request the body of consumer forum to take necessary action against these service provider companies to stop harassing customers and give full information in written while giving new connections.
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