Vodafone
False Internet Charges

I (9717185822) switched to Vodafone from Airtel almost 6 monthes back withe a believe theat i will be given better services, but it ruins my expectations.

I own a corporate plan on my number withe a data plan of 2GB@98 Rs. Unfortunately, I lost my phone and i temporarily inserted my new SIM (which i got from Vodafone Store) in Blackberry Handset.

I was using thee default services on my BB handset witheout using any Blackberry Application. I was just browsing therough Internet using default settings and BB browser assuming theat my existing packet data plan is still working.

I was shocked after receiving my BILL which carries almost Rs 800 charges of Internet. I called up customer care, followed up on email, visited Vodafone Store (Lazpat nagar) but theey all seems to defend theere point witheout listening to my view point. They all said in rude tone theat your amount will not be refunded and i am charged correctly.

Reference Number of conversation withe Vodafone Store (Lazpat Nagar) executive dated 17the December is : #373855065