Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea Cellular - Deficiency in service there by just chating | News #498221

Idea Cellular
Deficiency in service there by just chating

I have requested to migrate my prepaid connection to postpaid and submitted documents for the same on 15 dec. and idea sent me sms on 19 dec that your reuest has operated successfully and will be activated on 21 december till 6 .p.m. but still it is not migrated and i was continuously interacting with ideas executives rubbish answers were given by them and saying we cant not solve your problem and cant provide you service if you want port you can port from idea to any other company... i am porting no problem it will take another 7 days thats fine but is that way to talk customers or now idea dont need customers??? Adv. Sharad s. ambore patil mo.no. 9527777656... now who pay me the expenditure caused to me to contact your customer care executives during this period generally migration effects within 7 days i.e. 48 to 72 working hours but here 13 days has been lapsed and no one made verification of my address and no action is taken by your executives instead they saying you can port from idea... adv. sharad s.ambore, vakil colony, near charity commisssioner's office, parbhani-431401, maharashtra... my documents which has been submitted by me is also grabed by idea i was saying it will get misutilised but no steps have taken by them from there side also according to me idea just distribute there dealwership to bogus people because whenever i called idea customer care they even dont know where is there idea care in parbhani district just saying me that you just go there and request them...


Company: Idea Cellular

Country: India   State: Maharashtra   City: Parbhani

Category: Telecommunications

1 comment

2 January 2013, 4:32 AM
Dear Sir,

We would request you to kindly contact to your nearest My Idea for further assistance.

Regards,
Ideacellular
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