I am (was) customer of Airtel. I was un USA for two months (with my mobile and company chanrged Roaming fees), now when I came back after couple of days my phone get deactivated. When I went to their offifce also email to concerned autorities, they replied me that as your phone was not used for two months it gets deactivated and you will not get you number or balance back.
In reply to my email they mentioned the condition for deactivation as below.
The below mentioned criteria are necessary to retain the number in active status and to avoid automatic deactivation:
· There should be Incoming and Outgoing calls made within 90 days.
· There should be a minimum recharge of Rs 200/- within a period of 6 months
I DO NOT UNDERSTAND HOW AIRTEL COUNTS 90 DAYS FOR TWO MONTHS.
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