Dear Sir,
- I am the Airtel customer since 7 to 8 years. My mobile number is 9815098965.
-I am regret to inform you that Airtel services has deducted Rs 98, from my mobile On Dated 18 April without any my demand. Airtel automatically activated "Airtel internet gprs" service.
-I didn't accept activation from my mobile, then how & why Airtel activated that service & deducted Rs.98/- from my prepaid account by sending message " Airtel internet service is activated on your mobile & deducted Rs.98/- for that" on dated 18 April.
- Then same day, I have call to customer care 198 as well as lodge the complaint with airtel complaint box and my reference number was PR041900004 on Dated 18 April. And message me that they resolve my complaint within 2 working days. After 2 working days they have dnt give me any response as well as no message of my complaint status.
-On Dated 21April I have again call to customer care to know status against my complaint. But they have not given any positive response to me.
- I have never used and asked such type services.
- Now it is requested that immediate action to be taken against my complaint and deducted amount Rs 98 may please be added in my mobile account.
Thanks
regards
(Ragbir Singh)
mobile no. 9815098965
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