Hello Airtel Users,
This is to inform you that if you are reading this then its probably too late.
Let me start from the beginning. I recieved a SMS from AirtelLive (ad-54321) on 26.08. that i had used ThebigfatfreeStore subcription service from Airtel and that i had been charged Rs. 5 for the same. Considering it to be a one off incident i did not investigate further.
However on the 27th and 28th i have recieved messages from the same AirtelLive service that my subscription to ThebigfatfreeStore has been renewed and that i have been charged Rs. 5 for the same.
When i called up customer care (121), i found that no service of such a nature is registered against my number.
I was befuddled and tried to Google the problem and found many other complaints of the same nature.
I am sure that these ppl will be of no help and i am better of switching to a different service provider.
However i am taking the pain to write this so that others who will inevitably be cheated will know not to waste time with the customer care and simply go ahead and dump Airtel.
We need to remind these corporate bigshots that its customers like us who pay for their lifestyle and very few things in this world is irreplacable which definately does not include our mobile company.
Sombuddha Kundu
Mobile - 8861201870
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