Dear Sir / Madam,
This is Eric James A from Bangalore.
I am an existing AIRTEL customer " 91 99805 05852 ".
My Complaint is that i want to switch over to TATA DOCOMO.
I had received a message on 16-02 stating " Your Unique Porting ID is AX213549 and the expiry date is 03-03 ".
My request was successfully registered on the same day.
After two days that is 18-02-11, I had received a message from TA-1901 stating that "your port in request for mobile number 91 99805 05852 has been REJECTED by your service provider due to LEGAL REASONS.
I have contacted the customer care (121) representatives (had to wait a lot to speak to an executive directly) to find out what the legal reason is and they that we are forwarding your call to our senior executive and then the call gets disconnected.
I even called up Tata Docomo customer care (9036012345), where i was informed by them that they were happy for having chosen Docomo and said that Airtel had rejected my application.
Well i did get a call from airtel customer care (40010218) on 18-02 at 10:30 am. i did tell them that i'm no more interested in airtel (due to a number of reasons) & have decided to switch over to docomo.
I have even raised a complaint (CMBNR30218214600 on 18-02 at 09:10 pm) regarding the same to airtel.
Now i have a few doubts,
Firstly will this transfer happen? if not, then will my number be still active?
i do not mind getting a new simcard, but i would be happy if i can retain the same number.
Please resolve my problem as soon as possible.
Awaiting Your Reply.
Regards,
Eric James A
99805 05852
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