Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - MNP | News #53706

Airtel
MNP

Hi,

My number 98886397779 have requested for MNP from vodafone to airtel on 7th feb and provided the docs on 8th feb, still now whenever i go to airtel, they will tell that it will done and when i call some customer executives will tell the status will updated today or tommorow, some will tell they can't see any update on my no, pls visit nearest airtel office..So i have visited Airtel office twice

Current issues

1) If MNP status is not known by this adopted operator-Airtel. I can't believe what a dumb customer service such a giant like Airtel is having (some can see the status /some can't see..Some miracles in back end)

2) TRAI doesn't hold this service providers for any such issues caused to customer, if we are not ready for MNP .why to showoff that we will PROMISE to upgrade in 7 days which we are totally INCOMPETENT of?

3) Finally, let me if Airtel doesn't require me to upgrade, i don't care and neither i respect Airtel for this. I will be happy with my already stupid service operator-Vodafone

As a saying goes, BETTER TO STAY WITH KNOWN ENEMY THAN UNKNOWN FRIEND (Airtel)

Thanks

Divya


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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