Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Illing issue | News #53819

Airtel
Illing issue

Airtel number 9740252446 - i have been using this number from past 5 yrs. but last 5 months, i had very bad experience with Airtel. i had opted for a 3G services from Airtel, when i called to activate the plan rs 200/250mb free usage/ month, i was informed that the plan will be considered from billing date, and since i activated mid month i will be billed pro data basis. however they did not bill me first month and they billed me the next month adding the data usage of the previous month, due to which the data usage was above 250 mb and they billed me 30p/10kb which came up to 2000rs extra.

the logic is 200rs rental i can get 250 mb free uasage, but anything above it i will be charged extra, the total data usage they billed me was for 400mb, however with just 400rs i would have got 500mb free, they did not bill me the first month, and charge me the rental, however they mis informed me and cheated by billing thr extra data, where i eneded up getting a bill for 3500rs.

they have been harraisng me and not taking my complain, i would like to book a case of cheating and harrastment on Airtel


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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