» Telecommunications » Review / complaint: Airtel - Airtel is harassing my family for unwanted bill on Broadband | News #53906

Airtel is harassing my family for unwanted bill on Broadband

It is very said that company like Airtel keep cheating consumers like anything (for my broadband : 080-42141625).

I changed my plan on 20th June'2011 from 1MBPS limited to 2MBPS unlimited,

* Got the confirmation call twice that it is changed with the new Bill cycle.

* Speed Got double facilitating me to download more.

When bill generated, it gave me huge shock that plan considered is Limited.

I filed the complaint #2801136, called many times (even the nodal office). Finally on 28th august one executive on Nodal Office number accepted the mistake and so called escalated the issue.

On top of that, they keep adding the bill with lot of fine, and suddenly on 27th Nov, changed my plan without any intimation to some 6 month plan, raising my totaly bill to 8000 rs which use to be less than 1000/- despite of I'm paying month monthly bill till last month.

Now Airtel's people are harassing my family by calling and telling that they have methods to recover money. Already one of their recovery agent visited my house.

I'm getting two many bad calls from all the place, and my family is so scared.

Please help.


Vishnu Agarwal

Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications


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