Dear sir/mam
im a resident of bangalore and ive initated a termination request of my airtel mobile broadband bearing account number 15052247 on may 21 by calling to 121 toll free number, as airtel couldnt transfer my existing connection to the new residence whcih im shifting to. They have said that the termination request will be processed with in a week. However no one turned up or called me on further proceedings reg termination
However next month i received bill for may-june'11. when i called the customer care theyve said the connection is still active and they would like to reassure the confirmation of termination. ive re-confirmed on the termination and cleared the due there off. But the conection never got terminated by airtel. i keep receiving bills now and then. frequent calls regardding payment of dues frustates me.
ive approached many ways to inform airtel on the issue im facing but no action was taken on this.
references of airtel complaint reference ids are as follows
486705 (8-Jun)
47656270 (19-Jun)
509277 (8-Jul)
2418718 (17-Aug)
every time they say the same thing like we shall address this with in 7 days..but now im fed up with the repeated calls on due payments and receiving bills which im not accounted for..
i hope may this forum helps me in getting the proper way out of this
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