I had applied airtelconnection 1month back. The sales person took a cheaque for Rs 500/- and the necessary document. He requested for another document from my premises owners association president. I made that also ready And called them several times, no one from Airtel turnedup to collect the same. GETTING FRUSTRATED.
Each time different offcer will handle and no one will take the responsibility. Please read the response they provided.
On Tue, Nov 16 at 10:32 AM, wrote:
Dear Customer,
Thank you for writing to Airtel Telemedia Services.
With reference to your e-mail dated 15/11, you have expressed your concern
regarding delay in new connection for your application number HY 286959.
We would like to inform that your concern has been registered with us with the
reference number 39843188 and the same will be addressed today by 6:30 PM.
It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.
Please do write in for any further assistance.
Warm Regards,
Naveen Kumar
Customer Care Executive
Bharti Airtel Limited.
Subject: Re: NEW CONNECTION [|BAL|Qrc2049842|]
Hi,
I have not recieved the cheque (Axis Bank Rs500/-) which I have provided for
below mentioned new connection.
As sales person insisted, I have collected the necessary document from the
Aliens association president. Pls send out the representative on thursday and
collect the necessary doc and provide me the broad band connection ASAP.
Sales Officer -Kalyan Chakravarthy.
On Mon, Oct 25 at 3:02 PM, wrote:
Dear Customer,
Thank you for writing to Airtel Telemedia Services.
We deeply regret for the inconvenience caused.
With reference to your e-mail dated 25/10, you have expressed your concern
regarding delay in new connection.
We would like to inform that your concern has been registered with us with the
reference number 39133566 and the same will be addressed by 26-OCT 02:00
PM.
Please do write in for any further assistance.
Warm Regards,
Deepak
Customer Care Executive
Bharti Airtel Limited.
On Thu, Oct 21 at 9:18 AM, wrote:
Dear Customer,
Thank you for writing to Airtel Telemedia Services.
With reference to your e-mail dated 20/10, you have expressed your concern
regarding new airtel connection.
As per the request number 38916134 we would like to inform that please provide
us you contact number so that we can have your concern resolved at the
earliest.
It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.
For any further assistance please mail us at [email protected]
Warm Regards,
Yeruva Suresh Reddy
Customer Care Executive
Bharti Airtel Limited
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