Dear Sir/Madam,
This is for the second time in last 06 months wherein i have paid (through net banking) the broadband bill amount but the same has not been updated in the internal records of the Bharti Airtel Broadband services.
As a result of the same, the service provider is continuously disturbing me and my family through phone calls and personal visits of Airtel broadband employees.
I take this particular act by service provider as very insulting, humilating. It is even very insecure for my family members if any body visits my residence any time for collection of payment which i have already paid.
I feel Mr. Sanjeev Kapoor MD and CEO responsible for this act. Mr. MD has failed to manage his responsibilities to smoothly run the operations of the company and to provide satisfactory services to the customers like me.
Regards,
Gopal Gupta
Mobile No.8827392959
Airtel Broadband A/c No.15594055
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