Airtel
Egarding my gprs activation

Dear sir,

myself maan singh bearing the mobile no 999617402

opted this connection in the hope that i will a pleasant service.but it all in vein because of the untruthful behaviour of the your customer service behaviour of your airtel customer care.

i send a request on the date 21 dec for the activation of the GPRS service on my no.on expense of 99 rs. i am having the nokia 5800 handset which fully compatible for the internet services.in accordance of the of there customer care guideline i follow the procedure that i told by the customer care. and they said to wait for the 4 hours and still i m waiting for the completion of the 4 hrs.

by the repetaive callling to your customer care bt no response there and executive have their differnt opion about my query the procedure they told i cram verbly but still not getting the service.

in the end i when i give the ask for the refund of the amount they said de active the service that still not get refund amount they given the limit of the 28 dec. that also over i am also having the call recording of the all conversation with there executive. that can i used as legal proof.

kindly take a positive step in my matter. waiting for ur kind response

thanks

yours truly

maan singh