Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Misleading the Customers | News #64687

Airtel
Misleading the Customers

I have purchase a Airtel SIM, in DEC. At that time Dealer told me that this SIM will have 30 Paisa Local and 50 Paisa STD throughout. You don't have to recharge it seperately.

After 4 months that is now again my rates have been increase and it is now it is 1Rupee Local and 1.50 STD. When i am talking to the executive. they are tell that was a promotion offer which is no longer there.

My concern is if it a promotional offer why they have not written the same on the SIM docs.

Why they unnecessarily fool customers at the time of purchase by tell its life time.. it lifetime.. and after certain period they said you don't have validity for this offer.. you need to recharge with so and so offer and so and so money..

They just cheat people by these fake things.

Please help in stop the same


Company: Airtel

Country: India   State: Maharashtra   City: Mumbai City

Category: Telecommunications

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