I am using airtel gprs postpaid service for last one year, already paid advance Rs.999/- rental for this service other than monthly bill. for last one year it was alright, but for last one month I am not getting gprs service in my area and put up several complaints, in customer care, but still this problem has not been resolved.now if I am surrendering my connection I will be simply loosing my rental charges. so either they give me the service or return my rental amount.
Pradosh Patra
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&&&&&&&Original Message&&&&&&&&--
Subject: Problem in gprs connectivity: 9910032021 and 9717344414
Date: 23/08 06:14:38 PM
From: [email protected]
To: [email protected]
Message body:
dear sir,
It is painful to say after alot of complaint also u r not able to resolve my
problem.earlier I given a complaint regarding gprs connectivity at Khaprail
cantt (madhuban area) where I used for last one year bur there is no gprs
connectivity now where as signal strength is full but in other areas in
siliguri (WB) town I am able to do net connectivity.so I am facing a lot of
problem for last one month, I am not at all able to use your service. Every
time u take ten days for resolution but ultimately nothing happens. if this
time I dont get resolution, then I have to surrender the connection.
I am presently using 9910032021 at cisf traing center, arakonam suraksha
complex (TAMILNADU) here also I am not getting gprs facilty in my phone, so there
is no other option to surrender this no.(9910032021) with immediate effect.but
u try to resolve the problem of other no which is used at madhuban area,
siliguri (WB).
Thanks,
Pradosh Kumar Patra
9382586545
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