Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Mobile no. disconnection | News #66033

Airtel
Mobile no. disconnection

Dear Sir,

I have a Airtel Connection which is no. 9729034335 and 9729034235. Both the

no.'s are disconnected without any intimation. After disconect the no. call to

customer care and replied that your ID not available.

As I have converted my no. from Postpaid to prepaid. At the time of convert, I

had submitted a copy of My ID at Your Karnal Airtel office. After that again

demand from airtel for submit a ID copy, I had again submit a ID copy at Karnal

Airtel office.

I have that number before two yrs. (Approx. two yrs continue with post paid)

I have already complant logged via mail, details as below:-

from - [email protected]

to - [email protected]

dateFri, Aug 27 at 4:08 PM

subjectAcknowledgement Mail.

hide details 4:08 PM (20 hours ago)

Dear Airtel Customer,

Thank you for writing to us. We have already received a similar email from you earlier and the reference number of your previous mail is 2708201027407.

We are currently resolving your query and would revert to you within in 24 Hours.

Warm Regards

Airtel Customer Service

This is an auto-generated response. Kindly do not reply on this mail.

&&&&&&&Original Message&&&&&&&&--

Subject: Re: FWD: ACKNOWLEDGEMENT MAIL.-9729034335 [|BAL|9729034335|2608201022710|]

Date: 27/08 04:03:03 PM

From: [email protected]

To: [email protected]

Message body:

Hi,

Please find details as below:-

Executive Name: Ms. Prabha

Executive Number: 0184 - 4020401

Date on which Documents submitted: 24 June

Refference no. 8991961106008734943F on 24 June 10 for Mobile no. 9729034335

Refference no. 8991961106008734935F on 24 June 10 for Mobile no. 9729034235

Date on which Documents submitted: 2nd Times 30 July

Location: Karnal

Prepaid SIM Numbers: 9729034335 and 9729034235

Regards

Krishan Kumar

Karnal -Haryana

On Thu, Aug 26 at 5:23 PM, wrote:

Dear Customer,

Thank you for writing to Airtel.

With reference to your mail dated 26/08/10, you have expressed concern

regarding the disconnection of your Airtel mobile numbers.

We realize that this situation must have inconvenienced you. However, we assure

you a prompt action to solve the concern.

We request you to revert with the following details to proceed further.

Executive Name:

Executive Number:

Date on which Documents submitted:

Location:

Prepaid SIM Numbers:

For further assistance, mail us at [email protected].

Your response will help us to enhance your experience with Airtel. Please click

on the link below and provide us your valuable feedback on this interaction.

We thank you and value your association with Airtel.

Yours Sincerely,

Anbumozhi M

Customer Care

Bharti Airtel Limited

from :- [email protected]

to - [email protected]

date Wed, Aug 25 at 12:59 PM

subjectAcknowledgement Mail.

mailed-byairtel.in

hide details Aug 25 (3 days ago)

Dear Airtel Customer,

Thank you for writing to us. Your request has been registered with us and your unique reference no. is 2508201023803. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards

Airtel Customer Service

from - [email protected]

to - [email protected]

dateThu, Aug 26 at 2:31 PM

subjectAcknowledgement Mail.

hide details Aug 26 (2 days ago)

Dear Airtel Customer,

Thank you for writing to us. Your request has been registered with us and your unique reference no. is 2608201022710. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards

Airtel Customer Service

[email protected]

[email protected]

dateFri, Aug 27 at 12:08 PM

subjectAcknowledgement Mail.

mailed-byairtel.in

hide details Aug 27 (1 day ago)

Dear Airtel Customer,

Thank you for writing to us. Your request has been registered with us and your unique reference no. is 2708201016902. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards

Airtel Customer Service


Company: Airtel

Country: India   State: Haryana   City: Karnal

Category: Telecommunications

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