Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Activating services and charging for that without any request or consent | News #67100

Airtel
Activating services and charging for that without any request or consent

My father is using an Airtel no. 09810312935.

They have activated many services like Mirchi Mobile service, Friend Chat etc.which he never requested for and have charged himfor that without my consent.

He never requested for any service whatsoever to be activated on his number

Can anybody explain me why will a person having FM on his phone would pay to listen and that too for a particular Radio station?

Airtel has indulged in these malpractices from a very longtime.

They charge the customer unnecessarily and when a complaint is registered no action is taken thereof.

I registered two complaints

CBDMI21113216511

248740

The first one was to deactivate Mirchi Mobile service and the second one to deactivate any additional services they have activated on my number.

In first complaint the executive told me that the charge for service would be refunded and as expected it was not done.

Moreover when i checked today, they have again activated the Friend Chat service on my number.

Please take some stringent action against these companies which indulge in such malpractices and rob their customers of their hard earned money.

I would like to tell all that please abstain from using Airtel as it is one of the most corrupt organisations in India.

I am eagerly waiting for the Network Portability to start in Delhi so i can change to a better and honest service provider which values its customer.


Company: Airtel

Country: India   State: Delhi   City: South Delhi

Category: Telecommunications

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