Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Balance Deduction | News #67398

Airtel
Balance Deduction

Sir,

With due respect I wanted to say that I am using Airtel Prepaid connection for 4-5months. I have been regularly using the Internet pack worth RS 98/-. Today when my friend is operating net I received a sms from Airtel that your balance has been deducted to RS 30/- for downloading the Pirates3 game from Airtel Live. After that I tried to call customer care to solve out the issuse, firstly they pick up the phone and after hearing my problem they cut the phone. After 4 attempts I finally able to register my complain regarding it but I am not sure that they will do anything because they told me that you opened Airtel Live and download the game.

Sir this is not the Ist time that they are doing so. About 3&half months back they deduct my balance to RS 50/- regarding the same but I tolerated it but this time it is too much.

Sir my no is 8800244202 and my name is Apratim Jaiswal. SIM is of NCR region and I reside in Noida


Company: Airtel

Country: India   State: Uttar Pradesh

Category: Telecommunications

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