I have an Airtel Prepaid connection . the cell number is 8826102114 ..
Three days back I received a text that 'your std call rates have been reduced to 30p/min at no additional cost for a period of 30 days' .. I didn't ask for any packs, and airtel activated it on their own.. but suddenly after 3 days i.e from today, they are charging at the same rate i.e 1.2p/min. I called the customer care executives but my phone was never picked up and I'm even charged 50p for the calls which they never receive ..
Kindly look into the matter or else I'll have to shift to another service provider because of this irregularities and UNPROFESSIONAL BEHAVIOR ..
Karan Dewan
8826102114
[email protected]
New Delhi
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