I am Mrs. Sarala using the Airtel mobile connection vide no 9840293192 for the past 7 years. Though the service has been poor for quiet a while and today i received a startling message that i''ve been using internet from my mobile phone which is not true.
Repeated calls to customer care proved futile and the casual attitude of the Airtel customer care executives did not help me in completing the complaint to them. The arrogant way the calls being disconnected (Ms. Geetha, Ms. Revathi, Mr. Gnanamurthy) does not argue well with the company.
Now, since i did not subscribe for the internet through my mobile and also i have been charged erroneously. I want the service to be withdrawn with immediate effect and also credit the charges levied unauthorisedly into my account without any further delay failing which i will be constrained to initiate legal proceedings against Airtel.
Mrs. Sarala
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