Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Improper bills and irresponsible information centre | News #688

Airtel
Improper bills and irresponsible information centre

Last month my bill amounted to Rs 1613, and the details given to us in DSL (Downloads) call, gave us the details of the timings which made it clear that the bill wasn't ours, we contacted the call centre to counter our problem, and by looking our previous bill the matter was cleared and they asked us to pay Rs 625.

This amount was given by cheque and the cheque got cleared by 10 june but for 2 days our connection was put on hold saying we hadnt payed our bills, though the check was already been cleared. To make the matter worse the next bill clearly mentioned that we had an opening balance of Rs 988, which means my earlier problem regarding the bill was not cleared. The most severe problem is regarding the timings shown in the detail section of downloads seem to be completely wrong. during the morning hours when generally the PC is switched off since we all are working.

I tried to contact the call centre many times, each time I got a new reference number but my problem is still not solved, I gave them my cell no:, my landline no: but none of them bothered to contact us.


Company: Airtel

Country: India

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google