SIR
I AM MOHAMMAD SARFARAJ KHAN FROM NAVI MUMBAI . I M USING AIRTEL PREPAID NO. 9867283749 . I REQUESTED FOR PORT OUT FROM AIRTEL TO VODAFONE SECOND TIME .VODAFONE EXECUTIVE SAID THAT IT WILL TAKE MAXIMUM 7 DAYS . I WAITED FOR IT. BUT TODAY AFTER 14 DAYS MY NUMBER IS NOT PORTED OUT.AFTR 9 DAYS WHEN I ASKED FROM VODAFONE EXE. HE SAID THAT YOUR REQ IS IN PROCESS. ON VODAFONE EXE RESEND MY REQUEST FOR PROCESSINGS... IN THE MEAN WHILE I CONTACTED AIRTEL CUS CARE THEY SAID WE HAV NO RECORD FRO MNP, PLEASE VISIT OUR AIRTEL OFFICE IN VASHI. WHEN I VISIT THERE THER ALWAYS WE HAV NO RECORD PLEASE CONTACT CUSTOMER CARE . WHEN I VISITED VODAFONE OFFICE, THERE MR. XYZ SAID THAT YOUR REQUEST IS HOLED BY AIRTEL BOTH THE TIMES . FROM LAST 2-3 DAYS I M CONTINOUSLY TRYING TO CONTACT AIRTEL COSTUMER CARE BT EVERY TIME THE STATUS IS NOT CLEAR BY AIRTEL . CCE's SAY THAT I AM TRANSFERRING YOUR CALL TO SENIOR EXE, AND THHEY DISCOONECT MY CALL... PLEASE HELP ME OUT .
WAITING FOR YOUR RESPONSE
THANKS & RAGARDS
SARFARAJ KHAN
9867283749
EMAIL: [email protected]
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