Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Documentation problem | News #68980

Airtel
Documentation problem

One of the biggest blunders of my life is changing from BSNL to Airtel.

Based on the healthy talk around about Airtel offering a better customer service. I decided to go for Airtel one month back. I took a sim (new connection) from Airtel outlets and activated it after provide all the required documents.

Today, the incoming and outgoing are blocked due to documentation problems. I resubmitted my documents thrice, no use at all. Finally my sim shows even shows an sim-registration error.

Pathetic service from Airtel help line also, no one wants to answer the questions. They keep talking the same bull s***, sir documentation has rejected nothing can be done its according to TRAI. I don’t know where ‘TRAI’ is coming from, when I submit my documents more than 3 times at Airtel customer care.

Shame on Airtel for offering such a pathetic service. Guys.. if you keep doing this I am sure you will have to close your company someday.

My sincere recommendations from people who want to switch ‘PLEASE don’t shift at all’, at-least to ‘AIRTEL’. My number was 9880375491. My email id is [email protected]


Company: Airtel

Country: India   State: Karnataka

Category: Telecommunications

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