Many people were excited when MNP or Mobile number portability was launched in India. But the truth is that most of the MNP requests don't go through and people lose the money they spent for purchasing new SIM card, security deposit amd MNP charges. While most of the subscribers complaint about hurdles that original service provider creates in MNP process, The situation is reverse in Airtel.
Airtel staff is incompetent to make extra effort in following up your case with your current service provider. They don't seem to be sending 2nd request to MCH (Mobile clearing house) to get the number ported in...
The case in question is the MNP request for porting out my number 9796484732 from Vodafone to Airtel. It was requested on January 22 at Jammu (India) and the UPC number provided to me was:
VJ111281
Now, its been almost 2 months now and I am still stuck with Vodafone. And Airtel is not doing anything.
When I reported, all I received was an assurance from airtel presence but nothing thereafter.
When I reported this issue initially on http://consumercomplaintsforum.org/, I received several emails from Vodafone staff and even their Nodal officer assuring me that they are not stopping the MNP. On the other hand i have not heard anything from airtel who have my money to process the MNP.!
See Details of this complaint at http://consumercomplaintsforum.org/mnp-from-vodafone-to-airtel-stuck-even-after-2-months/
Is Airtel Listening!
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