Hi,
I had to deactivate the Hello Tunes activated on my mobile no 9831695324. But the amount Rs. 60 for 2 months was deducted without any warning. I called the customer care and asked them to stop the service and refund me the money. I was told that the money would be refunded in 20 minutes and the Hello Tunes service was deactivated. It has 4 days since I called and I have not received the refund though the Hello Tunes service has been stopped. I cannot even talk to the customer care executive now since that option is not coming now. Please look into this matter as soon as possible.
Thanks and Regards,
Mallika Dutta
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