Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Hello tunes deduction | News #70613

Airtel
Hello tunes deduction

Hi,

I had to deactivate the Hello Tunes activated on my mobile no 9831695324. But the amount Rs. 60 for 2 months was deducted without any warning. I called the customer care and asked them to stop the service and refund me the money. I was told that the money would be refunded in 20 minutes and the Hello Tunes service was deactivated. It has 4 days since I called and I have not received the refund though the Hello Tunes service has been stopped. I cannot even talk to the customer care executive now since that option is not coming now. Please look into this matter as soon as possible.

Thanks and Regards,

Mallika Dutta


Company: Airtel

Country: India   State: West Bengal   City: South 24 Parganas

Category: Telecommunications

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