Dear sir,
My father (62 years) uses a AIRTEL GSM*** 9959289069*** service, as usual as like many others he just know how to lifta call nothing more than that.
but Unfortunately his mobile is getting deducted with some charge everyday by the service provider, when i made a call to the customer care, i have come to know that the news packs are activated on the mobile,
This is not the first time such things happen, but when ever we make a call to customer care, they say the plan is activated when their promotional calls were lifted by us, but this is highly irritating thing, when we want ot activate the Donot disturb service, they say it gets activated in 45 days.
i request You to make some crucial action on TRAI on providing the services only when a user sends a message or he/she goes and recharges for that particular pack
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