Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Charged for services not used | News #70869

Airtel
Charged for services not used

Hi,

I had faced the same situation about 2 months back and this has happened again. I kept getting missed calls from a certain number for 2-3 days and when i returned the call, it was Airtel's IVRS and I was charged 50 Rs. I got a message in next 2 minutes saying that "thanks for subscribing for Friend'z chat and my chat id is XXXXXX". I had activated DND on my number many times but to no avail. I still keep

getting text messages about offers etc. Today I got a message from 917428112454 for help from some jogya pandit.

This raises a question whether Airtel really cares about its customers or is just happy being the #1 provider and is no longer worried about maintaining the position?

Please activate DND on my number and credit back the worngly deducted amount, if possible.

Thanks

Manish.

(9004618784)


Company: Airtel

Country: India   State: Maharashtra   City: Mumbai City

Category: Telecommunications

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