Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Disconnection | News #70906

Airtel
Disconnection

Hi,

I recently ported to airtel from vodafone as I bought apple iPhone 4 from airtel and wanted to keep the old number which is 9999343349 As requested I provided all documents to my local dealer last month. Services also started immediately but for some reason which I was later told fail verification. incoming and outgoing got disconnected on 13/06. I went to my local dealer but I was told to go to airtel relationship centre. I went to aurotel in Yusuf Sarai, new Delhi. They didn't take my documents saying I didn't buy sim card from them. I called customer service from there and asked the to talk the person. Again he didn't take documents even customer service person on the phone asked him too. Then i was told the issue would be sorted out soon. Evertime I call since then I have to repeat everything all over and then call is put on hold, finally disconnected after 15 minutes. It happened 14-15 times. I then submitted two piece of documents at airtel distribution centre at malviya nagar. I didn't get any feedback and I am suffering for last 6 days with no incoming or outgoing calls. Don't even know what calls I am missing on. Can't go back to vodafone because of 90 days rule. Don't know what to do. I have running around for last 5 days. I wish I didnt port to airtel. Please contact me on 8860306164 alternate number.


Company: Airtel

Country: India   State: Delhi   City: South Delhi

Category: Telecommunications

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