Hutch
Bad network

I am unable to make outbound calls from my area after 1800 hrs. I keep getting the message "network busy". I have called up the customer support, who have informed me that there is a network congestion in my area and that it would take 4 months for them to rectify the concern!!! I was assured callbacks which was not done, and from my interactions with the "customer care" team, i firmly believe that all conversations are not documented properly. 4 months is a ridiculous TAT.