I am really going through hell with airtel with whom I had requested to port in from Idea. Both my mobile connections are out of service and both my mobile numbers do not exist. Even after being corporate mobile connection, nobody is bothered to get the problem rectified. I have been constantly calling and following up airtel. Gradually the resolution time is increasing from hours to days. The problem reference number I have been given is 39013748. Everytime I have felt that even supervisors be it Gagan, Nitish or Puneet kumar at their helpdesk are not even bothered with the customer grievance. Irony is that you cannot even go back to your previous mobile operator as you have to serve a company for atleast 90 days. No rule has been made for these mobile operators if they fail to do MNP on time. Its only me who is suffering the overall loss.
0 comments