Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Do not Disturb: Talktime Balance reducing without notice | News #72016

Airtel
Do not Disturb: Talktime Balance reducing without notice

My Mobile Number: 9860615443 (Alternate Contact No.: 9921340702)

Name: Gaurav Kakade

It is now a really end of my tolerance level for Airtel sms. How many times i have to make a complaint for "DO-NOT-DISTURB". WHY I AM GETTING Messages like below, once i already have made several GENTLE requests (in a good language). Still I am getting messages though I dont need it. Look below for recent examples:

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

1)

Thanks for downloading Hungama Content Game from Airtel. You have been charged Rs. 10. Latest games http://gclub.in browsing @10p/10kb

2)

Funny Games and Exciting Prizes, only on FameOnGame. Dial TOLLFREE 5567808 and Subscribe to FameOnGame @Rs. 3/3 days with 15 min.

3)

On recharge of Rs.33, get Rs. 222 talktime and FREE Ashtvinayak Live aarti for 5 days. Free offer will be available in 48 hours of recharge.

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

especially regarding sms (1) above, why the balance is deducted without my permission. Airtel even didn't ask me for such offer, neither i subscribed for that. WHY THE HELL THIS IS HAPPENING?

By asking whom you activate the services? Am I the SALARIED EMPLOYEE of AIRTEL to obey whatever you ask me to do? Don't think like that. Why this ##$#$ing customer support system is not so effective?

How did you dare to send message again and again and again? Below are few tickets I raised long back, this is just for your example, after that none of your executives gave me the complaint numbers:

=================================

Date of Complaint : 28/02

Nature of Complaint: Do Not Disturb

Complaint Number: 228828511

Date of Complaint: 01/03 (don't remember exactly)

Nature of Complaint: Do Not Disturb

Complaint Number: 288285090

Cust. Executive: Natasha (Told that DND is already activated)

Date of Complaint: 29/03

Nature of Complaint: Do Not Disturb

Complaint Number: 29551442

Cust. Executive: Rahul Kadabe (Told that till 08/04 my problem will be resolved)

=================================

I hope you are EDUCATED and can read above complaint. Why you people are playing with my patience and tolerance limits? Do you want me to use some abusive words? Do you want me to make police complaint? Do you want me to go to court? Do you want me to go to the news media to tell about your indisciplined and cheating management?

Airtel is giving very rubbish support with some BASTARDS who play with my privacy. Airtel don't care about complaints. Airtel Cant take any actions. All airtel servers might be affected by viruses, that they can't process my complaints further.

TO HELL WITH YOUR CUSTOMER SUPPORT SYSTEM AND TO HELL WITH YOUR PROMISES.

BY HOOK OR CROOK, I WANT THIS RUBBISH THING TO STOP WITH 'IMMEDIATE' EFFECT... NO SMSs, NOT A SINGLE CALL FROM AIRTEL SHOULD COME TO THIS NUMBER (9860615443).

After this, one single SMS you send me, and your SIM card will be in drainage, and also other members in my friends group who are using Airtel (more than 50-60) will do the same. Just keep this in mind, that this is not a casual sentence,

I CAN DO WHAT I AM WRITING HERE. SO DON'T PLAY WITH ME.


Company: Airtel

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google