Airtel
Validity and Customer Care Issue

Dear Sir,

I have been a customer or Airtel Prepaid phone for more than 5 yrs. It feels very miserable when you ask any query to a Airtel customer care representative about any validity recharge issue or any plan that you would like to know. They either don't know anything or they don't want to share anything that is important for us to know.

Recently, the validity of my mobile phone number (09960430779) number got expired. I received no message and when I spoke to a customer representative, I was told to call some other number. Do these people have no idea? Are they kept to trouble us by asking us to call every other number to resolve our issue? I still have my phone off due to this. The other number I tried calling doesn't resolve my problem.

Please look into this.

Thanks,

Piyush Pande

A-202, Nisarg Pooja,

Mankar Chowk, Pune