Wrongly balance deduction
i have been using an airtel mobile number (9997587749) for many years, but from the starting of the new year 2012 the company has deducted Rs 200 approx from my number whenever i have recharged my mobile number.
The customer care only takes my complain but it does not solve my problem.
I have been using the GPRS service of the telecom provider on my two airtel numbers but even after having a net pack they deduct the amount from my main balance.
If i only browse on the net for even 5 to 10 minutes they deduct my whole 1GB net pack and even the main balance, and when i complain about it they ask for some time to rectify the problem, but do not solve it.
Yesterday when i complained to the customer care for 1 hour at night as they had deducted Rs 106 from my main balance they did not listen and then also i complained again and again for 1 hour but nobody listened but after i stop disturbing them about my problems they activated hello tunes on my number and deducted Rs 60 from my account.
This has been going on with me for 16 days but nobody solves my problem.
Even they are not answering the call. plz do something for me.
Thanks
Regard Sameer Saifi
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